• Location:

    Stoke-on-Trent, England

  • Sector:

    Customer Service

  • Job type:


  • Salary:


  • Contact:

    Halecroft Recruitment Ltd

  • Contact email:

  • Job ref:


  • Published:

    8 days ago

  • Consultant:

    Tricia Bullman

  • Expiry date:


We are recruiting for a Temporary Administrator for our client based in Stoke-on-Trent.

This is a great opportunity to support the department, by fielding and managing the Sales email inbox

Your Role and Responsibilities:

  • Acting as the first point of contact for all email inquiries re new orders, a status update on orders, new client details
  • This is a busy department, with a high volume of emails circa 100/150 per day
  • Route cause the email and redirect the inquiry through to the relevant person or department for actions to be taken
  • Record the outcome of the email in the central database for future reporting and trend analyst 

We are looking for candidates who have worked in a similar environment, who possess an excellent telephone manner and are proficient in data capture/entry, and are happy to talk to customers.

This role is to start immediately and will be based on an initial 1-month contract with a strong possibility to be extended.

Hours: 10.00 am - 6.30 pm (Monday - Friday)

Contract length: 2 months