We have an exciting opportunity for a Content Creator / Information coordinator to join a growing organisation based in Trafford Park. Your role will be to support the product managers and sales team in communicating the latest product information to their wide base of customers (B2B).
This will involve taking the latest product information, development, and launches from the product managers to the customers. Working with the design team you will coordinate the creation of product content. You will also work closely with the stock analyst to identify overstocks and communicate this for appropriate action.
Posting on Social Media platforms and developing the use of the same.
Duties
- Taking ideas from the production manager and producing specifications for the design team to turn into content
- Managing the design team's progress and keeping the product manager up to date
- Create and run email campaigns
- Maintaining customer contact databases, along with prospects mail merging and despatching campaigns
- Creating a monthly activity calendar and monitoring the results of campaigns
- Regular target customer content by email and post in a professional and regular manner
- Upkeep of the website and such activity
- Increase customer awareness of the breadth of their product ranges and company news
- Support the product manager and sales team in communicating as much relevant information to their customers
- Ensure customers only received quality content
- Raise the profile in the customer's eyes
Experience
- With two years of similar experience, you must be able to demonstrate the ability to develop in your role
- Experience in communicating with customers by email, post, and social media
- Use of mailing software and analysis of campaigns
- Working under your own initiative and to tight deadlines
- You will be initiative-taking with drive and ambition, bringing new ideas to the team
- Experience in Adobe Photoshop and Illustrator would be a distinct advantage