Customer Service Advisor - (Part-Time 20-25 hours per week)

  • Location:

    Trafford Park, Greater Manchester

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £22,000 (Pro-Rata)

  • Contact:

    Halecroft Recruitment Ltd

  • Contact email:

    register@halecroftrecruitment.co.uk

  • Job ref:

    335

  • Published:

    one year ago

  • Consultant:

    Tricia Bullman

  • Expiry date:

    2022-05-26

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Customer Service Advisor (Part-Time: 20-25 hours per week)

Permanent (Office Based)

Trafford Park

Salary:  £22K (pro-rata)

We have a great opportunity to work for a highly successful eCommerce business based in Trafford Park. Working between 3 brands, providing a high level of Customer Service…

  • 60% email correspondence, 40% telephone
  • Dealing with Customer Reviews
  • Handling Customer Returns
  • Dealing with incoming calls from customers
  • Replying and solving customer queries via email
  • First point of contact for customers looking for help or information
  • Providing product information
  • Ensuring customers receive the best possible service

Requirements:

  • Must have previous Customer service experience.
  • Professional telephone manner
  • Strong communication skills
  • Commercial Awareness

The company is very flexible and would accept part-time hours over 3-5 days, either 4 hours x 5 days per week or 3 full days per week)