Customer Service Advisor (Part-Time: 20-25 hours per week)
Permanent (Office Based)
Trafford Park
Salary: £22K (pro-rata)
We have a great opportunity to work for a highly successful eCommerce business based in Trafford Park. Working between 3 brands, providing a high level of Customer Service…
- 60% email correspondence, 40% telephone
- Dealing with Customer Reviews
- Handling Customer Returns
- Dealing with incoming calls from customers
- Replying and solving customer queries via email
- First point of contact for customers looking for help or information
- Providing product information
- Ensuring customers receive the best possible service
Requirements:
- Must have previous Customer service experience.
- Professional telephone manner
- Strong communication skills
- Commercial Awareness
The company is very flexible and would accept part-time hours over 3-5 days, either 4 hours x 5 days per week or 3 full days per week)