Customer Service Advisor

  • Location:

    Trafford Park, Greater Manchester

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £19,000 - £20,000

  • Contact:

    Halecroft Recruitment Ltd

  • Contact email:

    register@halecroftrecruitment.co.uk

  • Job ref:

    2

  • Published:

    12 days ago

  • Consultant:

    Lydia Whitelegg

  • Expiry date:

    2019-11-22

Currently recruiting for a permanent Customer Service Advisor based in Trafford Park 

Hours: 9 - 5.30 Mon - Fri 

  • Telephone-based role, taking orders from customers and processing through to delivery. 
  • Ensuring Customer Service levels are kept to a high standard.
  • Answering a high volume of customer calls, dealing with enquiries relating to products and orders
  • Dealing with complaints
  • Liaising with suppliers
  • Tracking orders 
  • You will be working in a relaxed environment with a core focus on high service levels

Requirements:

  • Confident, professional and a friendly telephone manner
  • Self-motivated, enthusiastic with a positive attitude and have the ability to be flexible
  • Customer Service experience (Preferably call centre experience)
  • A hardworking & committed attitude
  • Ability to work as part of a team