We are looking for an experienced ER Specialist / Advisor who can bring a range of skills and experience to complement the exciting team at our client's Head Office based in Manchester City Centre. You will have a background of growing your career within an Employee Relations function and used to providing support on more complex cases prior to escalation through to working closely within a team to ensure consistency in approaches and advice given.
Responsibilities
- End to end ownership of high risk and complex ER casework across all aspects of ER such as short term and long-term absence, investigations, disciplinary, grievances, performance, and appeals
- Coach and provide guidance to line managers in all aspects of ER casework
- Effective management of complex ER matters such as ACAS Early Conciliation discussions and Employment Tribunal activities
- Maintaining and updating internal case management system quickly and accurately for auditing, case management, analysis, and insight
- Accountability for liaising with management to produce ER documentation accurately and timely
- Identify and analyse trends through effective reporting to provide management information to help informed decision making
- Contribution to the continual development of policies and procedures
- Assist the ER & Policy Manager with HR projects and initiatives in support of key objectives and business plans
- Attendance in an HR capacity at ER meetings
Knowledge and skills
- CIPD Level 5 or equivalent
- Experience in handling a high volume of complex ER casework
- Strong communication skills, both written and verbal with confidence to liaise with management at all levels of the business
- Previous experience in dealing with matters such as ACAS Early Conciliation discussions, Employment Tribunals, Settlement Agreement discussions, and high risk, complex ER matters
- Strong experience in working in partnership with leaders and colleagues to drive results
- A professional approach with the ability to build strong effective relationships
- Strong knowledge of employment law and associated best practices
- Experience in coaching and advising line managers
- Excellent time management skills with the ability to manage workloads in a fast-paced environment and remain calm under pressure
- Previous experience with HR policy implementation
Excellent benefits include:
- Hybrid working
- Excellent training & development opportunities
- Staff Discount