Part Time Customer Service Advisor

  • Location:

    Stoke-on-Trent, England

  • Sector:

    Customer Service

  • Job type:

    Contract

  • Salary:

    £9.67 per hour

  • Contact:

    Halecroft Recruitment Ltd

  • Contact email:

    register@halecroftrecruitment.co.uk

  • Job ref:

    332

  • Published:

    6 days ago

  • Consultant:

    Tricia Bullman

  • Expiry date:

    2022-05-25

Part-Time Customer Service Advisor - Temporary Ongoing (Office Based) 

£9.67 per hour

Working a minimum of 20 hrs, 2 pm - 6 pm Mon - Fri - Looking for a candidate with the flexibility to work additional hours to meet business needs,   

Location: Meir, Stoke on Trent 

As a Customer Service Advisor, you will be providing exceptional customer service to both internal and external customers from order input through to order fulfilment.

Through answering incoming calls and e-mails, taking and inputting orders, answering inquiries and questions, handling complaints, troubleshooting problems, and providing information. 

 The Role:

  • Manage large amounts of inbound and outbound calls 
  • Process all customer’s orders 
  • Record customer requirements/complaints 
  • Log calls