Part-Time Customer Service Advisor - Temporary Ongoing (Office Based)
£9.67 per hour
Working a minimum of 20 hrs, 2 pm - 6 pm Mon - Fri - Looking for a candidate with the flexibility to work additional hours to meet business needs,
Location: Meir, Stoke on Trent
As a Customer Service Advisor, you will be providing exceptional customer service to both internal and external customers from order input through to order fulfilment.
Through answering incoming calls and e-mails, taking and inputting orders, answering inquiries and questions, handling complaints, troubleshooting problems, and providing information.
The Role:
- Manage large amounts of inbound and outbound calls
- Process all customer’s orders
- Record customer requirements/complaints
- Log calls