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Part-time/Full-time Customer Services Advisor (30 - 37.5 hrs)

  • Location:

    Stoke on Trent, Staffordshire:

  • Sector:

    PA & Business Support

  • Job type:

    Temporary

  • Salary:

    Up to £8.56 per hour

  • Contact:

    Halecroft Recruitment Ltd

  • Contact email:

    register@halecroftrecruitment.co.uk

  • Job ref:

    80230_1530288104

  • Published:

    3 months ago

  • Duration:

    Ongoing

  • Expiry date:

    2018-07-02

  • Startdate:

    asap

Our well-established client has an opportunity for someone to work in their contact centre.

Hours: Monday to Friday: 10-6pm, some days 2-6pm (30-37 hrs per week)

Key requirements of this role:

  • Must have contact/call centre and data inputting experience
  • Need to be clearly spoken and have an excellent telephone manner
  • Someone who enjoys a busy hardworking environment!
  • Incoming calls from client accounts to place orders
  • Flexible to work, sometimes changing and increased hours
  • Experience in delivering amazing customer service
  • Comfortable in talking to people over the phone, with the ability to easily build rapport with customers
  • Have strong active listening skills
  • Enjoys working in a fast-paced environment
  • Motivated to achieve positive results and reach targets
  • Has experience and is comfortable with using a PC and keyboard, as this will form a core part of the role if you are successful

To be successful in this role you will have:

  • A great team player with a can-do attitude
  • A confident telephone manner to deal with internal colleagues and partners where applicable
  • Excellent written skills and ability to communicate with people of all levels
  • Proven time management skills to ensure targets and deadlines are met
  • Flexible approach to working hours and team shift patterns is very important
  • Self-motivated, highly organised with great attention to detail
  • Fast learner keen to develop new skills

To apply: Forward your CV following the apply link in either Word or PDF format

Please Note: due to the volume of applications being received we can only respond to those offering the relevant
experience as outlined in the advert.

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