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Parts Sales Advisor

  • Location:

    Warrington, Cheshire:

  • Sector:

    Supply Chain & Procurement

  • Job type:

    Permanent

  • Salary:

    Up to £21584 per annum

  • Contact:

    Halecroft Recruitment Ltd

  • Contact email:

    register@halecroftrecruitment.co.uk

  • Job ref:

    80482_1525427397

  • Published:

    5 months ago

  • Expiry date:

    2018-05-17

Parts Sales Advisor required for a manufacturing company based in Warrington. You will be responsible for the promotion of parts sales through the correct identification of parts and processing of customer orders on the Parts Desk.

Key Responsibilities:

  • Maximising parts sales through being pro-active and customer focused
  • Parts identification through the use of technical publications and other media
  • Processing of customer sales orders in a timely and accurate manner paying particular attention to detail
  • Providing quotations to customers and necessary follow up
  • Processing of returns
  • Responding to customer needs through the efficient and effective use of all forms of communication media
  • Dealing with customers in a professional manner
  • Providing technical expertise to the customer base
  • Learn, understand and follow procedures and processes for customer orders, backorders, special deliveries, parts returns and accounts queries
  • Promote team working through assisting colleagues in achieving maximum customer satisfaction
  • Ensuring that the team, of which you are a part, maximises customer-facing activities during the operational working day
  • To undertake all other reasonable duties and contribute to any projects within the team as requested by your immediate supervisor / manager
  • Commitment to achieve team and company goals

Person Skills/Attributes:

  • Customer Service Experience
  • Excellent Computer Skills
  • Ability to handle complaints
  • Demonstrates a flexible approach to changing circumstances, company regulations and health and safety policies
  • Problem Solving
  • Excellent Telephone skills

Flexibility - hours covered on desk 8 - 6. 37hr week

To apply: Forward your CV following the apply link in either Word or PDF format

Please Note: due to the volume of applications being received we can only respond to those offering the relevant
experience as outlined in the advert.

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