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Sales Support

  • Location:

    Trafford Park, Greater Manchester:

  • Sector:

    PA & Business Support

  • Job type:

    Permanent

  • Salary:

    £20000 - £22000 per annum

  • Contact:

    Halecroft Recruitment Ltd

  • Contact email:

    register@halecroftrecruitment.co.uk

  • Job ref:

    80530_1535628356

  • Published:

    24 days ago

  • Expiry date:

    2018-09-02

  • Startdate:

    ASAP

A new and exciting role just in!

Our client an established, very successful and growing business is looking to recruit a Sales Support Person, to provide support to the Sales Team, and work as a key member of the sale support team.

Role and Responsibilities: -

  • Main point of contact for customers, liaise with sales representatives and customers to provide effective, efficient serice
  • Deal with queries by phone and email regarding products, orders, deliveries and general information
  • Taking orders over the phone and input orders onto Sage using various systems
  • Chasing up deliveries and ETA's - liaising with Hauliers
  • Booing in deliveries with customers and carriers
  • Look in to customer shortages/queries/complaints/claims and make product managers/customers aware of these
  • Greet visitors, ensure they sign in and that the person they are visiting is made aware that they have arrived
  • Keep a daily log of new enquires
  • Liaise with the warehouse to ensure orders are processed correctly
  • Complete necessary paper work, keeping accurate and up to date filing records
  • Providing Sales Reps with the support they require to help with their accounts. Adhere to customer requirements
  • Ensuring back orders are dealt with when stock arrives /allocating stock where necessary. Keeping customer order up to date

Key Requirements:

  • Ability to work as both part of a team and using own initiative
  • Outstanding telephone manner and customer service skills
  • Good working knowledge of Sage 200, carrier systems, dexterity and the manifest is desirable
  • Problem solving
  • Good organisational skills and time management

To apply: Forward your CV following the apply link in either Word or PDF format

Please Note: due to the volume of applications being received we can only respond to those offering the relevant
experience as outlined in the advert.

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