Customer Service Advisor

  • Location:

    Stoke-on-Trent, England

  • Sector:

    Customer Service

  • Job type:

    Contract

  • Salary:

    £9.48

  • Contact:

    Halecroft Recruitment Ltd

  • Contact email:

    register@halecroftrecruitment.co.uk

  • Job ref:

    104

  • Published:

    8 days ago

  • Consultant:

    Tricia Bullman

  • Expiry date:

    2021-10-05

Customer Service Advisor - Temporary Ongoing (Office Based) 

£9.48 per hour, 37.5 hours per week (10am - 6pm Mon - Fri) 

Location: Meir, Stoke on Trent 

As a Customer Service Advisor, you will be providing exceptional customer service to both internal and external customers from order input through to order fulfillment.

Through answering incoming calls and e-mails, take and input orders, answer enquiries and questions, handle complaints, troubleshoot problems, and provide information. 

 The Role:

  • Manage large amounts of inbound and outbound calls 
  • Process all customer’s orders 
  • Record customer requirements/complaints 
  • Log calls