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Our client based in Nuneaton is currently looking to recruit a Transport Operations Assistant on a permanent basis:-

The role involves contributing to the management of the 3rd party repairs and customer rental and compliance requirements.

Organise customer’s sourcing requirements from request through to on hire and off hire
Adhere to company policy and procedures relating to the rental of trailers
Vehicle check-in and check-out, managing parking locations on our computer system.
Ensure the customer’s servicing requirements are met for both short term & long term fleets, including system documentation updates. Drive compliance.
Liaise with vendors and branches to organise servicing of fleet and validate service sheets
Administer customer service planners.
Raise work orders and purchase orders to external vendors
Yard check and validation
Process rebills raised and obtain order numbers for damage or repairs
Deal with customer and vendor invoice queries
Handle new account enquiries for rental and 3rd party customers
Ensure sitting fleet is tagged and comments are entered correctly
Liaise with the DVSA to arrange MOT bookings and administer through to rebill
Warranty processing
Daily validation of technicians time.
Provide world class customer service in line with company values
Customer “Buddy” calls
Customer visits when required.
Daily walk around of offices, yard and workshop and advise of any perceived EHS issues
Attend and contribute to EHS monthly meetings
Carry out such duties as may be required from time to time at the request of line management and which are deemed to be within your capabilities.

Requirements:

Salary: £23,000 - £24,000 + 15% Bonus

Hours: 45 per week - Monday to Friday, 8am to 5pm

Benefits: